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Health Portal
Health Portal, a healthier bottom line
Fyshwick Occupational Health & Safety
Home Contact Us Service Rates Consumer: Analysis Services Consumer: Training Services
Fitness Services Rehabilitation: Prevention Services Rehabilitation: Injury Management Rehabilitation Programs Rehabilitation: Re-Deployment Services

TRAINING SERVICES

Customer Service Training

Staff-Customer interactions are inarguably the most important of interactions in any business. Ensuring that your staff members are well versed in all aspects of Customer Service aspects will ensure that your customers have an enjoyable time with your business. The Customer Service Training sessions are preceded with a Management Consultation to tailor the training to the specific business. Additional subject matter such as Security Training or other industry specific topics can be incorporated if requested.

Sales Training

A recent study shows that 100% of product based businesses and 91% of service based businesses can benefit from utilising Sales Training. Training the sales team not only ensures that the team is technically well trained, but can also identify the strengths and weaknesses of individuals, and provide overall sales team motivation through the generation of friendly competition. Sales Training sessions are preceded by a Management Consultation to tailor the training to the specifics of the business.

Management Training

Many management skills are obtained through experience in the industry; however, Management Training can greatly improve a manager’s ability and efficiency in their position. Management skills are those skills which are technical, formal, and rational in nature and are the foundations for efficient business systems. Management Training is preceded with a Consultation to tailor the training framework for the specific business and management position to address.

Leadership Training

“Like a rhinoceros, Leadership is difficult to describe, but when you see it you know exactly what it is.” ‘Leadership’ is often confused with ‘Managing’; yet, they are not only significantly different in process and manner, but are radically different in application. Leadership Training is not a distinct set of rules to make a leader, but is a set of principles to formulate your own leadership style, thereby allowing you to lead your sales team into battle.

 

Health Portal Pty Ltd

ABN 26 129 269 861

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